If you’re wondering how to cancel your Private Internet Access (PIA) subscription and get a refund in 2024, you’re in the right place. The process is quite straightforward, provided you stick to the steps outlined below. With the 30-day money-back guarantee that PIA offers, you have ample time to decide whether this VPN service meets your needs.
Why Cancel PIA?
While PIA offers robust features like Netflix access in specific regions and torrenting capabilities with a SOCKS5 proxy, there might be reasons to cancel. Lack of consistent Netflix unblocking and absence of a free trial are often deal-breakers for potential users.
Steps to Cancel Your Private Internet Access Subscription
Canceling your PIA subscription involves logging into the Client Control Panel and submitting a cancellation request. Below is a comprehensive guide.
Cancel via Client Control Panel
- Login to your Client Control Panel (CCP).
- Navigate to the “Cancel Subscription” option.
- Provide feedback if requested, then select “Complete Cancellation.”
- Check your status. A message confirming cancellation should appear.
Request a Refund
Once you’ve canceled your subscription, the next step is to request a refund:
- Create a support ticket through the website or via email at [email protected].
- Provide necessary details such as email address, order number, and other relevant information.
- Respond to any queries from PIA, which are usually procedural.
- Wait for approximately 5-7 business days for the fund transfer.
Cancelling PIA Subscription on Different Platforms
On Android Devices
If you subscribed through Google Play Store, the cancellation process is different.
- Navigate to Google Play Store and sign in.
- Select “My Subscriptions” and choose PIA.
- Manage and then hit “Cancel Subscription.”
On iOS Devices
iOS users must cancel subscriptions through the App Store, following these steps:
- Open your Settings app and click your name.
- Select “Subscriptions” and manage PIA.
- Complete the cancellation following the on-screen instructions.
Subsequently, request your refund as initially directed through a support ticket.
Consider Before Cancelling
Before pulling the plug, consider the benefits PIA could still offer, like deploying on up to ten devices simultaneously and supporting online anonymity at reasonable rates. However, if the cons outweigh the pros for you, moving on may be the best option.
Alternatives to PIA
Upon leaving PIA, explore other reputable VPN providers. ExpressVPN is a solid choice known for its top-notch privacy measures and ease of use. Here’s a quick comparison:
| Features | PIA | ExpressVPN |
|---|---|---|
| Jurisdiction | United States | British Virgin Island |
| Servers | 35,000+ in 78 countries | 3,000+ in 90+ countries |
| Netflix Support | Inconsistent | Consistent |
| Refund Policy | 30 Day Guarantee | 30 Day No Questions Asked |
These factors might guide you in selecting an alternative that aligns with your preferences and needs.
Final Thoughts
Navigating the cancellation of a PIA subscription might seem daunting, but by adhering to outlined strategies, it’s manageable. Ensure you comply with the 30-day deadline to qualify for a refund. Once processed, explore the competitive landscape of VPNs to find another provider that surpasses your expectations. Safe surfing!